[Notice] Compensation and Adjustment Schedule Regarding Option Value and Certain Errors
<body><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/journey/download/19222af70d1-9fef94ea-dd91-4773-bc72-0dce62505f6f","width":null,"height":null}" data-contents-type="image" draggable="true"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/journey/download/19222af70d1-9fef94ea-dd91-4773-bc72-0dce62505f6f" alt="JourneyofMonarch_EN_상하단배너_공지사항.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><strong>Journey to the mainland of your dreams</strong></div><div data-contents-type="text">Hello, this is Journey of Monarch.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">We apologize for the inconvenience due to certain errors that occurred while playing the game.</div><div data-contents-type="text">We would like to inform you about the adjustment schedule and detailed information regarding the main errors.</div><div data-contents-type="text"></div><div data-contents-type="text">Before informing you the details, we are sending you a full compensation via mail at 21:00, December 16 to thank you for your understanding and patience.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>[Full Compensation]</strong></div><div class="tableWrapper"><table class=""><colgroup><col><col></colgroup><tbody><tr><td style="padding: 4px 8px;background-color: black;"><div data-contents-type="text"><span style="color:white;"><strong>Items</strong></span></div></td><td style="padding: 4px 8px;background-color: black;"><div data-contents-type="text"><span style="color:white;"><strong>Qty</strong></span></div></td></tr><tr><td style="padding: 4px 8px;"><div data-contents-type="text">Diamond</div></td><td style="padding: 4px 8px;"><div data-contents-type="text">4,000</div></td></tr><tr><td style="padding: 4px 8px;"><div data-contents-type="text">Pickup Hero Summon Ticket</div></td><td style="padding: 4px 8px;"><div data-contents-type="text">1,000</div></td></tr><tr><td style="padding: 4px 8px;"><div data-contents-type="text">Magic Doll Summon Ticket</div></td><td style="padding: 4px 8px;"><div data-contents-type="text">1,000</div></td></tr><tr><td style="padding: 4px 8px;"><div data-contents-type="text">Command Skill Summon Ticket</div></td><td style="padding: 4px 8px;"><div data-contents-type="text">1,000</div></td></tr><tr><td style="padding: 4px 8px;"><div data-contents-type="text">Adena</div></td><td style="padding: 4px 8px;"><div data-contents-type="text">50,000,000</div></td></tr><tr><td style="padding: 4px 8px;"><div data-contents-type="text">Dice Ticket</div></td><td style="padding: 4px 8px;"><div data-contents-type="text">3,000</div></td></tr><tr><td style="padding: 4px 8px;"><div data-contents-type="text">Battle Support Chest</div></td><td style="padding: 4px 8px;"><div data-contents-type="text">30</div></td></tr><tr><td style="padding: 4px 8px;"><div data-contents-type="text">Courage Potion</div></td><td style="padding: 4px 8px;"><div data-contents-type="text">30</div></td></tr><tr><td style="padding: 4px 8px;"><div data-contents-type="text">Offline Hero EXP 12hr</div></td><td style="padding: 4px 8px;"><div data-contents-type="text">20</div></td></tr><tr><td style="padding: 4px 8px;"><div data-contents-type="text">Acceleration Ticket (5 minutes)</div></td><td style="padding: 4px 8px;"><div data-contents-type="text">50</div></td></tr></tbody></table></div><div data-contents-type="text"></div><div data-contents-type="text"><strong>[Detailed information]</strong></div><div data-contents-type="text"><strong>1) Error on Gear Option Value</strong></div><div data-contents-type="text">We have deeply checked the errors occurred before the December 14th temporary maintenance,</div><div data-contents-type="text">and we have noticed that the process obtaining the Gear and the probability regarding the obtainment of the Gear was working properly. However, we have noticed that there was an error on the range value of the additional option’s minimum value not applying properly when using the Dice.</div><div data-contents-type="text">We apologize for the inconvenience due to the error,</div><div data-contents-type="text">and <u><strong>we will correct the minimum value of the Gear option you have obtained before December 14th temporary maintenance through the December 18th routine maintenance.</strong></u></div><div data-contents-type="text">* The correct value will not exceed the max value.</div><div data-contents-type="text"></div><div data-contents-type="text">> Example for the option correction</div><div class="tableWrapper"><table class=""><colgroup><col></colgroup><tbody><tr><td style="padding: 4px 8px;"><div data-contents-type="text"><u>[Example 1 : if the stat range is 2~4]</u></div><div data-contents-type="text">- If the obtained item’s additional option “Strength” needed to be in range 2~4,</div><div data-contents-type="text">- But if you have obtained Strength in range 1~3 due to the error before the temporary maintenance,</div><div data-contents-type="text">- If the option is Strength +1, the correction will be applied to Strength +3 through the December 18 routine maintenance. (+2 → +4, +3 → +4)</div><div data-contents-type="text"><u></u></div><div data-contents-type="text"><u>[Example 2 : if the stat range is 3~6]</u></div><div data-contents-type="text">- If the obtained item’s additional option “Strength” needed to be in range 3~6,</div><div data-contents-type="text">- But if you have obtained Strength in range 1~4 due to the error before the temporary maintenance,</div><div data-contents-type="text">- If the option is Strength +1, the correction will be applied to Strength +4 through the December 18 routine maintenance. (+2 → +5, +3 → +6)</div><div data-contents-type="text"></div><div data-contents-type="text"># The correction of the minimum stat will be applied to all of the stats % including Hit, Resistance.</div></td></tr></tbody></table></div><div data-contents-type="text"></div><div data-contents-type="text">Also, to Monarchs who have experienced inconvenience due to issue before the December 14th temporary maintenance, we are sending individual compensation after the December 18th routine maintenance.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>[Additional compensation]</strong></div><div class="tableWrapper"><table class=""><colgroup><col></colgroup><tbody><tr><td style="padding: 4px 8px;"><div data-contents-type="text"><span style="">1) Number of Dice used to level up to the next Dice Level, as of the Dice Level before the December 18th routine maintenance.</span></div><div data-contents-type="text"><span style="">2) Number of “Gear Protection” used to the Legendary Gear since December 5th until December 16th.</span></div></td></tr></tbody></table></div><div data-contents-type="text"></div><div data-contents-type="text"><strong>2) Normalization for the Issue Regarding Lag and Crash</strong></div><div data-contents-type="text">We apologize for the lag and crash you may have experienced while playing the game.</div><div data-contents-type="text">The issue will be fixed through the December 18th routine maintenance.</div><div data-contents-type="text"></div><div data-contents-type="text"><u><strong>3) Error on Arc Shadow‘s Skill</strong></u></div><div data-contents-type="text">Certain skill of Arc Shadow will be fixed through the December 18th routine maintenance.</div><div data-contents-type="text"></div><div data-contents-type="text"><u><strong>4) Adding Gear Automatically to the Codex</strong></u></div><div data-contents-type="text">The error on adding Gear automatically to the Codex regardless of the Dice Settings will be fixed through the December 18th routine maintenance.</div><div data-contents-type="text"></div><div data-contents-type="text"><u><strong>5) Error on Boss Clear Failure Due to Time-Out</strong></u></div><div data-contents-type="text">The error on failure due to time-out even though you have cleared the stage, will be fixed through the December 18th routine maintenance. We truly apologize for the inconvenience once more.</div><div data-contents-type="text"><u><strong></strong></u></div><div data-contents-type="text">We truly apologize for the inconvenience you may have experienced due to the errors mentioned above.</div><div data-contents-type="text">Additionally, CM Dwen’s interview will be live regarding the errors in the near future. Please meet us at the CM Tips.</div><div data-contents-type="text"></div><div data-contents-type="text">We will strive to make a better service by listening to your opinions.</div><div data-contents-type="text">Thank you.</div><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/journey/download/19222b0446d-48feae4e-d45f-47dd-8eda-cd44049fb691","width":null,"height":null}" data-contents-type="image" draggable="true"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/journey/download/19222b0446d-48feae4e-d45f-47dd-8eda-cd44049fb691" alt="JourneyofMonarch_공통_상하단배너_BI.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div></body>