<body><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/journey/download/19297f5120b-4be1b081-dd1a-4d64-95cf-59dfb044708f","width":null,"height":null}" data-contents-type="image" draggable="true"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/journey/download/19297f5120b-4be1b081-dd1a-4d64-95cf-59dfb044708f" alt="JourneyofMonarch_EN_상하단배너_CM아지트.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><strong>This is CM Dwen. I will record your memory with my own hands.<br></strong></div><div data-contents-type="text">We have heard the answer from the developers by delivering your feedback to the developers.</div><div data-contents-type="text">Because you have shown other feedbacks about the inconvenience of the game, I have had another opportunity to interview the developers.</div><div data-contents-type="text"><strong></strong></div><div data-contents-type="text">Check below for more details!</div><div data-contents-type="text"><strong></strong></div><hr data-page-break="true" contenteditable="false"><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><span style="color:rgb(79, 173, 255);"><strong>Q. Many Monarchs are experiencing inconvenience because certain Gear’s additional option is not being applied properly.</strong></span></div><div data-contents-type="text">A. We have noticed the issue by playing the game ourselves, and we are doing our best to fix the issue.</div><div data-contents-type="text">Through the temporary maintenance, the additional option of the new obtained Gears are applying properly now.</div><div data-contents-type="text">Monarchs who have experienced the issue before the temporary maintenance will have their additional option corrected through the December 18th(KST/UTC+9) routine maintenance.</div><div data-contents-type="text"></div><div data-contents-type="text">Also, we will send you additional compensation if you have leveled up your Dice Level as of the maintenance period.</div><div data-contents-type="text">Please check the Announcement for more details. We apologize once more for the inconvenience.</div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color:rgb(79, 173, 255);"><strong>Q. Certain Monarchs cannot journey well due to the lag and crash issue.</strong></span></div><div data-contents-type="text">A. We apologize for the inconvenience on your journey. We are planning to fix the issue through the December 18th(KST/UTC+9) routine maintenance.</div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color:rgb(79, 173, 255);"><strong>Q. Many Monarchs are experiencing inconvenience because the Dice Settings are not working properly.</strong></span></div><div data-contents-type="text">A. We have found that the priority of the Gear Auto-Adding Settings was higher than the Enchant Settings, and we have fixed the issue.</div><div data-contents-type="text">You can experience the adjustment after the December 18th(KST/UTC+9) routine maintenance. We will make the obtained Gears added to the Codex properly.</div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color:rgb(79, 173, 255);"><strong>Q. Some Monarchs have told me that they cannot enjoy the Arena fully because they battle with low leveled Monarchs.</strong></span></div><div data-contents-type="text">A. We have found what has caused the issue. You can battle with Monarchs, similar to your level, after the December 18th(KST/UTC+9) routine maintenance.</div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color:rgb(79, 173, 255);"><strong>Q. There are some issues on Boss Clear Failure due to time-out, and some are frustrated because they thought that they have just killed the Boss.</strong></span></div><div data-contents-type="text">A. We have experienced the same issue. We were also frustrated because we thought we cleared the stage too. We will fix the issue to make your game experience enjoyable through the December 18th(KST/UTC+9) routine maintenance.</div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color:rgb(79, 173, 255);"><strong>Q. There are feedbacks that the Stun Hit is insufficient. Did you know?</strong></span></div><div data-contents-type="text">A. We understand the concern that the efficiency is not noticeable, and we are currently conducting internal tests.</div><div data-contents-type="text">Once the results are gathered, we plan to proceed with a balance patch.</div><div data-contents-type="text">While we aim to respond quickly, we ask for your understanding as thorough testing across different scenarios requires time.</div><div data-contents-type="text">We will make adjustments so that you can notice the difference through the December 26th(KST/UTC+9) routine maintenance.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><span style="color:rgb(79, 173, 255);"><strong>Q. That was the last question. Is there anything you’d like to say?</strong></span></div><div data-contents-type="text">A. We apologize for any inconvenience you have experienced, nevertheless we thank you all for your support and love you showed by playing our game consistently.</div><div data-contents-type="text">We are doing our best to fix the issues that are occurring, and that is why we need your feedback to accomplish our goal.</div><div data-contents-type="text">We will listen to your opinions always, and we will try to fix the issues rapidly.</div><div data-contents-type="text">We are preparing compensation to all of you who have experienced the inconvenience due to the error, and we will do our best to respond to your support and love.</div><div data-contents-type="text"></div><div data-contents-type="text">Thank you.</div><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/journey/download/19297f52d96-857f14b6-da3c-4f7a-850d-6f3b815b4075","width":null,"height":null}" data-contents-type="image" draggable="true"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/journey/download/19297f52d96-857f14b6-da3c-4f7a-850d-6f3b815b4075" alt="JourneyofMonarch_공통_상하단배너_BI.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div></body>