[Notice] Information on the phenomenon and action of the Dantes Event Store's purchase restriction setting Not Applying Properly(Adjusted)
[Notice] Information on the phenomenon and action of the Dantes Event Store's purchase restriction setting Not Applying Properly(Adjusted)
<body><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/journey/download/19222af70d1-9fef94ea-dd91-4773-bc72-0dce62505f6f","width":null,"height":null}" data-contents-type="image" draggable="true"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/journey/download/19222af70d1-9fef94ea-dd91-4773-bc72-0dce62505f6f" alt="JourneyofMonarch_EN_상하단배너_공지사항.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><strong>Journey to the mainland of your dreams</strong> </div><div data-contents-type="text">Hello, this is Journey of Monarch. </div><div data-contents-type="text"> </div><div data-contents-type="text">First of all, we apologize for the inconvenience due to the issue on the limit exceeded purchase occurred in the Dantes Event Deals. </div><div data-contents-type="text"> </div><div data-contents-type="text">The recall of the items which have been purchased more than the purchase limit from Dantes Event Deals has been completed through the January 8(KST) routine maintenance and sent the Dantes Coins used on the limit exceeded purchase. Please check below for more details. </div><div data-contents-type="text"> </div><div data-contents-type="text"><strong>■ Recall method</strong> </div><div data-contents-type="text">- We first recalled the currency and items purchased more than the purchase limit if you still have them </div><div data-contents-type="text">  * (Hero Exp) If you have already used the Hero Exp, The Exp of the Hero you own has been decreased </div><div data-contents-type="text">  * (Adena) If you have already used Adena, the Adena is recalled from Aura Mastery </div><div data-contents-type="text"><span style="color:rgb(255, 0, 0);">  ※ Certain Monarch’s Hero and Auro Mastery’s level has been decreased due to the recall. </span></div><div data-contents-type="text"> </div><div data-contents-type="text"><strong>■ Reissuing Dantes Coin</strong> </div><div data-contents-type="text">- The Dantes Coin you used on the limit exceeded purchase has been reissued. </div><div data-contents-type="text">* Dantes Coin can be used in [Deals] – [Common Merchant] – [Dantes Event Store] </div><div data-contents-type="text"> </div><div data-contents-type="text">We will do our best to provide you with a more stable service. </div><div data-contents-type="text">Thank you.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><hr data-page-break="true" contenteditable="false"><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong>Journey to the mainland of your dreams</strong></div><div data-contents-type="text">Hello, this is Journey of Monarch.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">After the regular inspection on 12/26 (Thursday), it has been confirmed that the purchase restriction setting for Dantes event store products has not been applied properly. </div><div data-contents-type="text">Measures have been taken to prevent this phenomenon from occurring around 08:00 (KST) on December 26 (Thursday), and it is not currently occurring. </div><div data-contents-type="text">Please understand that the guidance was inevitably delayed due to the time it took to check and take measures. </div><div data-contents-type="text"> </div><div data-contents-type="text">Also, for those who purchased items beyond the existing purchaseable quantity </div><div data-contents-type="text">Over the maintenance on 1/2 (Thursday) and 1/8 (Wednesday), the collection of additional purchased items will be carried out sequentially. </div><div data-contents-type="text">We will provide additional information on the additional progress through the mail and this notice. </div><div data-contents-type="text"> </div><div data-contents-type="text">We deeply apologize for the inconvenience caused by this phenomenon. </div><div data-contents-type="text">We will refund the 'Dantes Coin' you used to purchase the recovered item after collecting the item. </div><div data-contents-type="text">In addition, we will be opening a temporary store for Dantes coins in the Common Merchant so that you can use those coins again. </div><div data-contents-type="text"> </div><div data-contents-type="text">We apologize for the inconvenience. </div><div data-contents-type="text">Thank you.</div><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/journey/download/19222b0446d-48feae4e-d45f-47dd-8eda-cd44049fb691","width":null,"height":null}" data-contents-type="image" draggable="true"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/journey/download/19222b0446d-48feae4e-d45f-47dd-8eda-cd44049fb691" alt="JourneyofMonarch_공통_상하단배너_BI.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div></body>