[Notice] 4/16 Known Issue(Adjusted)

[Notice] 4/16 Known Issue(Adjusted)
Journey of Monarch Official
2025-04-16
<body><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{&quot;src&quot;:&quot;https://fizz-download.playnccdn.com/lg/file/journey/download/19222af70d1-9fef94ea-dd91-4773-bc72-0dce62505f6f&quot;,&quot;width&quot;:null,&quot;height&quot;:null}" data-contents-type="image" draggable="true"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/journey/download/19222af70d1-9fef94ea-dd91-4773-bc72-0dce62505f6f" alt="JourneyofMonarch_EN_상하단배너_공지사항.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><strong>Journey to the mainland of your dreams</strong></div><div data-contents-type="text">Hello, this is Journey of Monarch.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">These are the current known issues as of 4/16</div><div data-contents-type="text">&#xa0;</div><div data-contents-type="text"><strong>1) Issue on notice(red dot) not showing intermittently on Game Settings icon even though issuing the Cross Event code is available</strong></div><div data-contents-type="text">&gt; You can normally issue the coupon when you touch the Game Settings(gear) icon in the Menu and entering the “Issue Code” tab.</div><div data-contents-type="text">​</div><div data-contents-type="text"><strong>2) Issue on quantity displaying as if more quantity is required than is actually needed when using Acceleration Ticket in Region &gt; Producing Production</strong></div><div data-contents-type="text">&gt; It is a display error and will be fixed later. The Acceleration Ticket is used as much as required.</div><div data-contents-type="text">​</div><div data-contents-type="text"><strong>3) Issue on price of Heine World open celebration product “Ad removal 28-day pass” displaying as 10,000 Adena, not 100 Adena</strong></div><div data-contents-type="text">&gt; It is a display error and will be fixed later. The product can be purchased with 100 Adena.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong><s>4) (iOS/AOS only) Issue on crash occurring intermittently when using Acceleration Ticket on Region Production</s></strong></div><div data-contents-type="text"><s>&gt; Please completely close and restart the game if you are playing through PC PURPLE.</s></div><div data-contents-type="text"><s>&gt; The issue will be fixed as soon as possible for iOS, AOS.</s></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong><s>5) (iOS/AOS only) Issue on Production Effect in Manage Team not applying when using Acceleration Ticket on primary and secondary Region Production</s></strong></div><div data-contents-type="text"><s>&gt; Please completely close and restart the game if you are playing through PC PURPLE.</s></div><div data-contents-type="text"><s>&gt; The issue will be fixed as soon as possible for iOS, AOS.</s></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong><s>6) Issue on certain conditional offers not showing properly</s></strong></div><div data-contents-type="text"><s>&gt; The issue is fixed. Please completely close and restart the game.</s></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong>7)&#xa0;Issue on icon of “The One Who Faces the Wall of Trials” Frame, the selectable item of the Tower of Ordeals 100th floor Reward Selection Chest, displaying abnormally</strong>&#xa0;</div><div data-contents-type="text">&gt; It is a display error only happening on the icon, and “The One Who Faces the Wall of Trials” Frame can be used normally.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong><s>8) Issue on Acceleration Ticket effect and Production being lost after producing Productions in Social &gt; Region Secondary Production Facility using Acceleration Ticket</s></strong></div><div data-contents-type="text"><s>&gt; The issue will be fixed as soon as possible.</s></div><div data-contents-type="text">&gt; We plan to send the consumed Acceleration Ticket via Mail as soon as possible due to this issue, and we are currently investigating the eligible recipients.</div><div data-contents-type="text">&gt; Until the issue is fixed, please refrain from using Acceleration Ticket in Social &gt; Region Facility.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">We sincerely apologize for the inconvenience.</div><div data-contents-type="text">We will try our best to fix the issues as soon as possible.</div><div data-contents-type="text">&#xa0;</div><div data-contents-type="text">Thank you.</div><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{&quot;src&quot;:&quot;https://fizz-download.playnccdn.com/lg/file/journey/download/19222b0446d-48feae4e-d45f-47dd-8eda-cd44049fb691&quot;,&quot;width&quot;:null,&quot;height&quot;:null}" data-contents-type="image" draggable="true"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/journey/download/19222b0446d-48feae4e-d45f-47dd-8eda-cd44049fb691" alt="JourneyofMonarch_공통_상하단배너_BI.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div></body>
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