Game Type: Blade & Soul NEO
Implementation Date: May 27, 2025 PDT

Hello all. We have some upcoming changes to purchasing Divine Gems that will help make our game a safer place. Fraud in the Marketplace has caused ongoing issues that hurt the in-game economy and disrupt balance. To prevent further abuse and protect the integrity of the ecosystem, we’re introducing these new measures. Starting on May 27, 2025, a portion of all Divine Gems packages will now be pending for a 72-hours period before they can be used in the Marketplace. Please see a detailed breakdown below:

Diving Gems Purchasing Update Details

Starting on May 27th, 2025, all Divine Gems packages will have 80% of the Gems within the packages flagged as (Pending). (Pending) Gems cannot be used on the Marketplace for 72-hours. Players can still utilize (Pending) Gems on the Divine Gem Shop (inside the Hongmoon Store) and purchase the Battle Pass without any limitations. After 72-hours (Pending) Gems will automatically be converted to their standard Divine Gem balance.

To confirm or view how many Divine Gems are (Pending) simply mouseover your Divine Gem balance in-game, and it will show you how many Diving Gems are (Pending).

Examples of (Pending) Package Purchases

Package Name	(Pending)	Paid	Cost
Divine Gems (x500)	400	100	$ 5
Divine Gems (x1,500)	1,200	300	$ 15
Divine Gems (x3,000)	2,400	600	$ 30
Divine Gems (x5,000)	4,000	1,000	$ 50
Divine Gems (x10,000)	8,000	2,000	$ 100

TL:DR

Implementation Date: May 27, 2025
80% of Gems will be on a 72-hour hold for use only in the Marketplace
Purchases in the Hongmoon Store / Divine Gem Shop and for Battle Pass will not be affected.

Thank you for your understanding as we work to combat harmful activity. Please keep these changes and new processing time in mind when making a new Divine Gems purchase. We will continue to monitor these changes and will always strive to make any improvements to this system in the future.