<body><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/aion/download/19964121881-ee56f8a5-8a7d-4fb1-b499-ebbaa1584c99","width":null,"height":null}" data-contents-type="image"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/aion/download/19964121881-ee56f8a5-8a7d-4fb1-b499-ebbaa1584c99" alt="aion_eula_policy_update.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">Dear Players,</div><div data-contents-type="text"> </div><div data-contents-type="text">We, NCSOFT Corporation, 12, Daewangpangyo-ro 644, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea (“NCSOFT”, “we”, “us”, or “our”) are reaching out to you today to let you know about an upcoming change to our End User License Agreement (“Terms”), last updated on March 12, 2024. <strong>The new Terms will come into effect on October 22, 2025. </strong>We kindly ask you review and accept the updated Terms. </div><div data-contents-type="text"> </div><div data-contents-type="text">We have primarily made changes to the dispute resolution provisions in the Preface and Section 11 of our Terms: “Arbitration & Class Action Waiver Notice” and “Dispute Resolution & Agreement to Arbitrate.” Specifically, we have added language regarding the class action waiver and changed the arbitration provider from AAA to NAM to improve cost efficiency for both parties. </div><div data-contents-type="text"> </div><div data-contents-type="text">For the full Terms and changes, please review the current and updated versions via the links below: </div><div data-contents-type="text"> </div><ul><li><div data-contents-type="text">Current Terms: <a href="https://www.plaync.com/policy/service/game_en" target="_blank"><span style="color:rgb(70, 120, 134);">https://www.plaync.com/policy/service/game_en</span></a> </div></li></ul><div data-contents-type="text"> </div><ul><li><div data-contents-type="text">Updated Terms: <a href="https://www.plaync.com/policy/service/game_en/?applyDate=20251022" target="_blank"><span style="color:rgb(70, 120, 134);">https://www.plaync.com/policy/service/game_en/?applyDate=20251022</span></a> </div></li></ul><div data-contents-type="text"> </div><div data-contents-type="text"> </div><div data-contents-type="text">Your continued use of our service 30 days following this notice, or any other form of acceptance permitted under applicable law, shall constitute your acceptance of and consent to the updated Terms.  </div><div data-contents-type="text"> </div><div data-contents-type="text">If you do not agree to the updated Terms, you may terminate your agreement with us by deactivating your account. </div><div data-contents-type="text"> </div><div data-contents-type="text">For further questions please contact us at <a href="https://help.plaync.com/" target="_blank"><span style="color:rgb(70, 120, 134);">https://help.plaync.com</span></a>.  </div></body>