<body><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/BladeNSoul/download/19a562a32c3-60b0ff29-f2ae-484c-9626-440217357e4d","width":null,"height":null}" data-contents-type="image"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/BladeNSoul/download/19a562a32c3-60b0ff29-f2ae-484c-9626-440217357e4d" alt="b&s_announcement_steam.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">In the past several months, Blade & Soul NEO and many other games experienced a series of DDoS attacks that caused significant disruption to gameplay. These attacks primarily affected our EU servers, though NA players also experienced a disrupted experience as a result of the shared infrastructure and impact on resources.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">Throughout this period, we issued multiple rounds of compensation primarily to the EU region and promised one final package once service stability was fully confirmed. After several months of monitoring and a thorough approval process, that final compensation is now ready to be delivered. We want to sincerely thank all players, especially those who continued to support and play through the instability.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><h2 id=""><span style="color: rgb(79, 173, 255);"><strong>Final DDoS Compensation Details</strong></span></h2><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><u><strong>EU Servers</strong></u></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong>Eligibility:</strong> Active Accounts in the last 60 days and any Accounts that Redeemed Previous DDoS Compensation Coupons</div><div data-contents-type="text"><strong>Delivery:</strong> Directly to Account</div><div data-contents-type="text"><strong>Coupon Duration:</strong> February 3, 2026</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong>Compensation Items</strong></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div class="tableWrapper"><table class=""><colgroup><col style="width: 478px;"><col></colgroup><tbody><tr><td rowspan="2" data-colwidth="478" style="padding: 4px 8px; background-color: black;"><div data-contents-type="text" style="text-align: center;"><span style="color: white;"><strong>Item</strong></span></div></td><td rowspan="2" style="padding: 4px 8px; background-color: black;"><div data-contents-type="text" style="text-align: center;"><span style="color: white;"><strong>Quantity</strong></span></div></td></tr><tr></tr><tr><td data-colwidth="478" style="padding: 4px 8px;"><div data-contents-type="text">Hongmoon's Blessing Recovery Potion</div></td><td style="padding: 4px 8px;"><div data-contents-type="text" style="text-align: center;">20</div></td></tr><tr><td data-colwidth="478" style="padding: 4px 8px;"><div data-contents-type="text">Ascent Stone</div></td><td style="padding: 4px 8px;"><div data-contents-type="text" style="text-align: center;">20</div></td></tr><tr><td data-colwidth="478" style="padding: 4px 8px;"><div data-contents-type="text">Crimson Skill Book Fragment Chest (Superior-Legendary)</div></td><td style="padding: 4px 8px;"><div data-contents-type="text" style="text-align: center;">10</div></td></tr><tr><td data-colwidth="478" style="padding: 4px 8px;"><div data-contents-type="text">Insignia Chest</div></td><td style="padding: 4px 8px;"><div data-contents-type="text" style="text-align: center;">10</div></td></tr><tr><td data-colwidth="478" style="padding: 4px 8px;"><div data-contents-type="text">Ductile Stone</div></td><td style="padding: 4px 8px;"><div data-contents-type="text" style="text-align: center;">5</div></td></tr><tr><td data-colwidth="478" style="padding: 4px 8px;"><div data-contents-type="text">[Ancient Lunar Meadow] Hourglass</div></td><td style="padding: 4px 8px;"><div data-contents-type="text" style="text-align: center;">5</div></td></tr><tr><td data-colwidth="478" style="padding: 4px 8px;"><div data-contents-type="text">Refined Insignia Chest</div></td><td style="padding: 4px 8px;"><div data-contents-type="text" style="text-align: center;">1</div></td></tr><tr><td data-colwidth="478" style="padding: 4px 8px;"><div data-contents-type="text">Silverfrost Portrait Chest (Heroic-Legendary)</div></td><td style="padding: 4px 8px;"><div data-contents-type="text" style="text-align: center;">1</div></td></tr></tbody></table></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><u><strong>NA Servers</strong></u></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong>Eligibility:</strong> Active Accounts in the last 60 days</div><div data-contents-type="text"><strong>Delivery:</strong> Directly to Account</div><div data-contents-type="text"><strong>Coupon Duration:</strong> February 3, 2026</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong>Compensation Items</strong></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div class="tableWrapper"><table class=""><colgroup><col><col></colgroup><tbody><tr><td rowspan="2" style="padding: 4px 8px; background-color: rgb(0, 0, 0);"><div data-contents-type="text" style="text-align: center;"><span style="color: rgb(255, 255, 255);"><strong>Item</strong></span></div></td><td rowspan="2" style="padding: 4px 8px; background-color: rgb(0, 0, 0);"><div data-contents-type="text" style="text-align: center;"><span style="color: rgb(255, 255, 255);"><strong>Quantity</strong></span></div></td></tr><tr></tr><tr><td style="padding: 4px 8px;"><div data-contents-type="text">Hongmoon's Blessing Recovery Potion</div></td><td style="padding: 4px 8px;"><div data-contents-type="text">20</div></td></tr><tr><td style="padding: 4px 8px;"><div data-contents-type="text">Silverfrost Portrait Chest (Heroic-Legendary)</div></td><td style="padding: 4px 8px;"><div data-contents-type="text">1</div></td></tr></tbody></table></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div></body>