<body><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/journey/download/19222af70d1-9fef94ea-dd91-4773-bc72-0dce62505f6f","width":null,"height":null}" data-contents-type="image"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/journey/download/19222af70d1-9fef94ea-dd91-4773-bc72-0dce62505f6f" alt="JourneyofMonarch_EN_상하단배너_공지사항.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><strong>Journey to the mainland of your dreams</strong></div><div data-contents-type="text">Hello, this is Journey of Monarch.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">We would like to inform you of PURPLE PC Game Payment Service FAQ.</div><div data-contents-type="text">Please refer to information below for more details.</div><div data-contents-type="text"><strong></strong></div><div data-contents-type="text"><span style="color: black;"><strong>1. Deals</strong></span></div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;">Q. On which channels can I use Deals?</span></div><div data-contents-type="text">A. Deals can be accessed in the same way as before, through Deals within the game.</div><div data-contents-type="text"><span style="color: black;">When making in-game store purchases via the PURPLE launcher, you can use the PURPLE PC Game Payment Service.</span></div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;"><strong>2. Scroll</strong></span></div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;">Q. I want to purchase multiple items. How can I do that?</span></div><div data-contents-type="text"><span style="color: black;">A. When you move to Scroll to purchase items, you can adjust the item quantity within the Scroll. Depending on the settings, the available purchase quantity may vary.</span></div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;">Q. What is the Maximum credited Free Mileage?</span></div><div data-contents-type="text"><span style="color: black;">A. When you purchase items through the PURPLE PC Game Payment Service, a certain percentage of free mileage is granted based on the paid amount (excluding any amount covered by free mileage) after you receive the purchased items.</span></div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;">Before payment, the <em>Maximum Earnable Free Mileage</em> is displayed based on the total purchase amount. However, since this calculation includes the entire purchase amount and not only the paid amount, please check the <em>Estimated Earned Free Mileage</em> for the accurate mileage amount that will actually be credited.</span></div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;">The free mileage accrual rate may change according to service policies. For more details, please refer to the official announcements.</span></div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;">Q. When can I start using my free mileage?</span></div><div data-contents-type="text"><span style="color: black;">A. The time at which free mileage becomes available for use varies depending on the type of product. Please refer to the information below:</span></div><div data-contents-type="text"><span style="color: black;"></span></div><div data-contents-type="text"><span style="color: black;">1) When purchasing additional services</span></div><div data-contents-type="text"><span style="color: black;">- Mileage is credited once the purchased additional service is successfully applied in the game.</span></div><div data-contents-type="text"><span style="color: black;"> 2) When purchasing items</span></div><div data-contents-type="text"><span style="color: black;">- Mileage is credited when you receive the item from your storage after purchase. If you do not claim the item, free mileage will not be credited—even after the withdrawal period ends.</span></div><div data-contents-type="text"><span style="color: black;"> 3) When purchasing memberships or passes</span></div><div data-contents-type="text"><span style="color: black;">- Mileage is credited when the membership or pass period ends. However, if the product includes both a membership/pass and an item, the mileage for the item portion is credited when you claim the item from storage, and the remaining mileage is credited when the membership/pass period ends.</span></div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;">Q. Does mileage have an expiration date?</span></div><div data-contents-type="text"><span style="color: black;">A. Free mileage earned through the PURPLE PC Game Payment Service is valid for 30 days from the accrual date. Other types of mileage may have different validity periods depending on their issuance reason. Mileage that reaches its expiration date will be deleted, so please take note to avoid any inconvenience. You can check expiring mileage information through the following path.</span></div><div data-contents-type="text"></div><div data-contents-type="text">- Path: Webpage for each game > My Page > Wallet > Mileage History</div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;"><strong>3. Payment</strong></span></div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;">Q. How can I purchase items?</span></div><div data-contents-type="text"><span style="color: black;">A. With the launch of the PURPLE PC Game Payment Service, you can now make direct cash payments. If you have mileage, you can also purchase items using your mileage. In addition, you may combine your available mileage with cash to complete your purchase.</span></div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;">[Payment Methods]</span></div><div data-contents-type="text"><span style="color: black;">1. Purchase items directly using a payment method</span></div><div data-contents-type="text"><span style="color: black;">2. Purchase using available mileage</span></div><div data-contents-type="text"><span style="color: black;">3. Purchase using a combination of mileage + payment method</span></div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;">Q. Where do I receive the items I purchased?</span></div><div data-contents-type="text"><span style="color: black;">A. Purchased items are delivered to the game and can be claimed from your in-game storage after logging in.</span></div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;"><strong>4. Security</strong></span></div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;">Q. When is secondary authentication required, and can I still use the existing OTP authentication method?</span></div><div data-contents-type="text"><span style="color: black;">A. To securely protect user assets, secondary authentication is required when using mileage or changing security settings. Existing authentication methods, including OTP, can still be used. However, once a payment password is registered, the payment password will take priority. If no payment password is registered, the authentication methods will appear in the following order: OTP → SMS verification. If you do not have a payment password, OTP, or SMS verification set up, you will be prompted to register a payment password and proceed with authentication.</span></div><div data-contents-type="text"></div><div data-contents-type="text"><span style="color: black;">[How to register authentication method]</span></div><ul><li><div data-contents-type="text">Payment Password Registration: <a href="https://store.plaync.com/wallet" class="fr-link" target="_blank">https://store.plaync.com/wallet</a></div></li><li><div data-contents-type="text">OTP Registration: <a href="https://security.plaync.com/"><span style="color: windowtext;">https://security.plaync.com/</span></a></div></li></ul><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/journey/download/19222b0446d-48feae4e-d45f-47dd-8eda-cd44049fb691","width":null,"height":null}" data-contents-type="image"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/journey/download/19222b0446d-48feae4e-d45f-47dd-8eda-cd44049fb691" alt="JourneyofMonarch_공통_상하단배너_BI.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div></body>