<body><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/aion/download/19ae0898465-9b5e70fd-6052-4538-b92b-ddc4c015d725","width":null,"height":null}" data-contents-type="image"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/aion/download/19ae0898465-9b5e70fd-6052-4538-b92b-ddc4c015d725" alt="STEAM.png" class="fe-image"></div></div></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div class="fr-toc fr-disabled" data-contents-type="toc" contenteditable="false"><div class="fe-toc-inner"><ol><li><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><ol><li><div data-contents-type="text"><a href="#alpha-Eternal_Blessing_and_Free_Version_Benefits_Overview-1">Eternal Blessing and Free Version Benefits Overview</a></div></li><li><div data-contents-type="text"><a href="#alpha-Schedule_and_Reward_Details-2">Schedule and Reward Details</a></div></li><li><div data-contents-type="text"><a href="#alpha-Notice_Regarding_the_Termination_of_Siel's_Aura_and_Refunds-3">Notice Regarding the Termination of Siel's Aura and Refunds</a></div></li><li><div data-contents-type="text"><a href="#alpha-Schedule_Details-4">Schedule Details</a></div></li><li><div data-contents-type="text"><a href="#alpha-Refund_Request_method-5">Refund Request method</a></div></li><li><div data-contents-type="text"><a href="#alpha-Disclaimers-6">Disclaimers</a></div></li><li><div data-contents-type="text"><a href="#alpha-Siel's_Aura_Refund_Calculation_Method-7">Siel's Aura Refund Calculation Method</a></div></li></ol></li></ol></div></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">Greetings Aion Classic Daevas,</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">We’re excited to share news about the future of the Classic, Siel’s server. With an update on J<strong>anuary 6th, 2026</strong>, we will move Aion Classic to a Free-to-Play server and retire “Siel’s Aura”.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">Daevas exploring Atreia for the first time or for those poised to return can enjoy the vast majority of content completely free.</div><div data-contents-type="text"></div><div data-contents-type="text">With the removal of Siel’s Aura, we’re excited to offer a new one-time purchase membership called <strong>Eternal Blessing</strong>, which provides convenient features for Daevas, and a single purchase unlocks the functionality account-wide indefinitely.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">Eternal Blessing can be purchased for <strong>860 Quna</strong> from the Quna Market.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><h2 id="alpha-Eternal_Blessing_and_Free_Version_Benefits_Overview-1"><strong>Eternal Blessing and Free Version Benefits Overview</strong></h2><div class="tableWrapper"><table class="" style="width: 55.9429%;"><colgroup><col style="width: 157px;"><col style="width: 558px;"><col style="width: 617px;"></colgroup><tbody><tr><td data-colwidth="157" style="padding: 4px 8px;"><div data-contents-type="text"><strong>Category</strong></div></td><td data-colwidth="558" style="padding: 4px 8px;"><div data-contents-type="text"><strong>Eternal Blessing OFF</strong></div></td><td data-colwidth="617" style="padding: 4px 8px;"><div data-contents-type="text"><strong>Eternal Blessing ON</strong></div></td></tr><tr><td data-colwidth="157" style="padding: 4px 8px;"><div data-contents-type="text"><strong>Game Login</strong></div></td><td data-colwidth="558" style="padding: 4px 8px;"><div data-contents-type="text">Login Available</div></td><td data-colwidth="617" style="padding: 4px 8px;"><div data-contents-type="text">Login Available</div></td></tr><tr><td data-colwidth="157" style="padding: 4px 8px;"><div data-contents-type="text"><strong>Default Settings</strong></div></td><td data-colwidth="558" style="padding: 4px 8px;"><div data-contents-type="text">100% EXP Gain, Item Drop Gain, Kinah Gain, and Gathering/Crafting Yield</div></td><td data-colwidth="617" style="padding: 4px 8px;"><div data-contents-type="text">100% EXP Gain, Item Drop Gain, Kinah Gain, and Gathering/Crafting Yield</div></td></tr><tr><td data-colwidth="157" style="padding: 4px 8px;"><div data-contents-type="text"><strong>Travel Convenience</strong></div></td><td data-colwidth="558" style="padding: 4px 8px;"><div data-contents-type="text">-</div></td><td data-colwidth="617" style="padding: 4px 8px;"><div data-contents-type="text"><strong>Minimap Teleport Feature</strong></div></td></tr><tr><td data-colwidth="157" style="padding: 4px 8px;"><div data-contents-type="text"><strong>Trade-Related</strong></div></td><td data-colwidth="558" style="padding: 4px 8px;"><div data-contents-type="text">Purchases at the World Exchange / Trade Brokerage Center <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div><div data-contents-type="text">Sale Registration at the World Exchange / Trade Brokerage Center <span style="color: rgb(255, 0, 0);"><strong>Unavailable</strong></span></div><div data-contents-type="text">Player-to-Player Trading <span style="color: rgb(255, 0, 0);"><strong>Unavailable</strong></span></div><div data-contents-type="text">Store Opening <span style="color: rgb(255, 0, 0);"><strong>Unavailable</strong></span></div><div data-contents-type="text">Mail <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div><div data-contents-type="text">Sending Mail <span style="color: rgb(255, 0, 0);"><strong>Unavailable</strong></span></div><div data-contents-type="text">Group Distribution and Goods Distribution <span style="color: rgb(255, 0, 0);"><strong>Unavailable</strong></span></div></td><td data-colwidth="617" style="padding: 4px 8px;"><div data-contents-type="text">Purchases at the World Exchange / Trade Brokerage Center <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div><div data-contents-type="text">Sale Registration at the World Exchange / Trade Brokerage Center <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div><div data-contents-type="text">Player-to-Player Trading <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div><div data-contents-type="text">Store Opening <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div><div data-contents-type="text">Receiving Mail <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div><div data-contents-type="text">Sending Mail <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div><div data-contents-type="text">Group Distribution and Goods Distribution <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div></td></tr><tr><td data-colwidth="157" style="padding: 4px 8px;"><div data-contents-type="text"><strong>Warehouse Use</strong></div></td><td data-colwidth="558" style="padding: 4px 8px;"><div data-contents-type="text">Kinah Deposit into Account Warehouse <span style="color: rgb(255, 0, 0);"><strong>Unavailable</strong></span></div><div data-contents-type="text">Kinah Withdrawal from Account Warehouse <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div><div data-contents-type="text">Item Storage and Retrieval from Account Warehouse <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div><div data-contents-type="text">Legion Warehouse Kinah Deposit and Item Storage <span style="color: rgb(255, 0, 0);"><strong>Unavailable</strong></span></div><div data-contents-type="text">Kinah Withdrawal and Item Retrieval from Legion Warehouse <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div></td><td data-colwidth="617" style="padding: 4px 8px;"><div data-contents-type="text">Kinah Deposit into Account Warehouse <span style="color: rgb(255, 0, 0);"><strong>Unavailable</strong></span></div><div data-contents-type="text">Kinah Withdrawal from Account Warehouse <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div><div data-contents-type="text">Item Storage and Retrieval from Account Warehouse <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div><div data-contents-type="text">Legion Warehouse Kinah Deposit and Item Storage <span style="color: rgb(255, 0, 0);"><strong>Unavailable</strong></span></div><div data-contents-type="text">Kinah Withdrawal and Item Retrieval from Legion Warehouse <span style="color: rgb(0, 112, 192);"><strong>Available</strong></span></div></td></tr></tbody></table></div><ul><li><div data-contents-type="text"><strong>A new system will support Kinah and item transfers within an account in the future.</strong></div></li></ul><div data-contents-type="text"></div><h2 id="alpha-Schedule_and_Reward_Details-2"><strong>Schedule and Reward Details</strong></h2><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">As a token of appreciation for loyal Siel’s Aura subscribers over the months and years, we’ll be providing a thank-you gift based on the period of time you have been a paying Siel’s Aura subscriber. The following rewards will be <strong>distributed via coupon on January 6th</strong> when Siel’s Aura is officially retired.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><span style="color: rgb(0, 112, 192);"><em><strong>Additionally, between December 9th and January 6th, all players will receive the 2-hour version of Siel’s Aura, active at all times. That means you’ll enjoy the benefits of Siel’s Aura continuously throughout this period—no time limits, no daily restrictions, and no additional action required.</strong></em></span></div><div data-contents-type="text"></div><div data-contents-type="text"><u><strong>More than 2 Years (730 Days or more)</strong></u></div><ul><li><div data-contents-type="text">x50 Major Ancient Crowns</div></li><li><div data-contents-type="text">x50 Mithril Medals</div></li><li><div data-contents-type="text">x1 Fabled Godstone Bundle</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div></li></ul><div data-contents-type="text"><u><strong>1 Year~2 Years (365 days to 729 days)</strong></u></div><ul><li><div data-contents-type="text">x40 Major Ancient Crowns</div></li><li><div data-contents-type="text">x40 Mithril Medals</div></li></ul><div data-contents-type="text"></div><div data-contents-type="text"><u><strong>1 Month to 1 Year (30 days to 364 days)</strong></u></div><ul><li><div data-contents-type="text">x25 Major Ancient Crowns</div></li><li><div data-contents-type="text">x25 Mithril Medals</div></li></ul><div data-contents-type="text"></div><h2 id="alpha-Notice_Regarding_the_Termination_of_Siel's_Aura_and_Refunds-3"><strong>Notice Regarding the Termination of Siel's Aura and Refunds</strong></h2><div data-contents-type="text"><strong></strong></div><div data-contents-type="text">With the launch of the new Eternal Blessing membership, Siel's Aura will be discontinued <u>during maintenance on January 6th, 2026</u>. Additionally, the daily free Siel's Energy benefit currently provided will be removed.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">Since Siel’s Aura will provide no benefit after the update, you can apply for a refund for purchases that have not been used by the time of discontinuation, starting on Tuesday, December 9th. Refunds will be provided for the unused days of your subscription at the time of discontinuation. For example, if there are 20 days left on your existing Siel’s Aura subscription as of December 9, 2025, a refund for 20 days will be processed.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><h2 id="alpha-Schedule_Details-4"><strong>Schedule Details</strong></h2><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><ul><li><div data-contents-type="text">Discontinuation of Siel’s Aura subscription: During maintenance on January 6, 2026 (PST).</div></li></ul><ul><li><div data-contents-type="text">Discontinuation of Siel’s Aura subscription sales: During maintenance on December 9th, 2025.</div></li><li><div data-contents-type="text">Refund request period: December 9th – March 9th, 2026, at 11:59 pm (PST).</div></li></ul><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><h2 id="alpha-Refund_Request_method-5"><strong>Refund Request method</strong></h2><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><ul><li><div data-contents-type="text">If you wish you request a refund for your unused Siel’s Aura time, you can do so via the following link: <a href="https://help.plaync.com/faq/aionncw " title="https://help.plaync.com/faq/aionncw ">https://help.plaync.com/faq/aionncw</a></div></li></ul><ul><li><div data-contents-type="text">Navigate to Purchase/Refund > Billing Support, then select the radial button, and fill in the appropriate information (Server/Character/Inquiry Type/Inquiry Description) to request a refund.</div></li></ul><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><h2 id="alpha-Disclaimers-6"><strong>Disclaimers</strong></h2><div data-contents-type="text"><strong> </strong></div><ul><li><div data-contents-type="text">Please submit a request during the specified request period, including the required information, to ensure a smooth refund process.</div><ul><li><div data-contents-type="text">December 9th – March 9th, 2026, at 11:59 pm (PST)</div></li></ul></li></ul><ul><li><div data-contents-type="text">Users agree to the collection and use of the personal information provided to us for processing a refund.</div></li></ul><ul><li><div data-contents-type="text">Refunds are processed in the currency of the original payment, provided they are key currencies (e.g., USD, EUR, JPY, CNY, GBP). If the original payment currency is not one of the key currencies, a refund will be issued in the available key currency. In which case, due to the fluctuating currency exchange rates, there may be a difference between the purchased amount and the refund amount.</div></li></ul><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><h2 id="alpha-Siel's_Aura_Refund_Calculation_Method-7"><strong>Siel's Aura Refund Calculation Method</strong></h2><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong>1. Refunds will be made in the currency used to purchase the subscription as follows:</strong></div><ul><li><div data-contents-type="text">Product price - [Number of days of use (unit: days) * unit price] = Refund amount</div></li><li><div data-contents-type="text">The unit price applied at the time of refund varies depending on the product type.</div></li></ul><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div class="tableWrapper"><table class="" style="width: 30.6174%;"><colgroup><col style="width: 192px;"><col style="width: 222px;"><col style="width: 315px;"></colgroup><tbody><tr><td data-colwidth="192" style="padding: 4px 8px;"><div data-contents-type="text"><strong>Ticket</strong></div></td><td data-colwidth="222" style="padding: 4px 8px;"><div data-contents-type="text"><strong>Product price</strong></div></td><td data-colwidth="315" style="padding: 4px 8px;"><div data-contents-type="text"><strong>Refund Amount per day</strong></div></td></tr><tr><td data-colwidth="192" style="padding: 4px 8px;"><div data-contents-type="text">30-day pass</div></td><td data-colwidth="222" style="padding: 4px 8px;"><div data-contents-type="text">$9.99 USD</div></td><td data-colwidth="315" style="padding: 4px 8px;"><div data-contents-type="text">0.33 [cents/day]</div></td></tr><tr><td data-colwidth="192" style="padding: 4px 8px;"><div data-contents-type="text">90-day pass</div></td><td data-colwidth="222" style="padding: 4px 8px;"><div data-contents-type="text">$26.99 USD</div></td><td data-colwidth="315" style="padding: 4px 8px;"><div data-contents-type="text">0.30 [cents/day]</div></td></tr><tr><td data-colwidth="192" style="padding: 4px 8px;"><div data-contents-type="text">3-day pass</div></td><td data-colwidth="222" style="padding: 4px 8px;"><div data-contents-type="text">299 NCoin</div></td><td data-colwidth="315" style="padding: 4px 8px;"><div data-contents-type="text">99 [NCoin/day]</div></td></tr></tbody></table></div><div data-contents-type="text"></div><div data-contents-type="text">We deeply appreciate your support as we move forward into the next chapter of Aion Classic. Thank you for being part of our incredible community!</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div></body>