[Notice][Resolved] Intermittent Issue with Purchased Item Delivery

[Notice][Resolved] Intermittent Issue with Purchased Item Delivery
Journey of Monarch Official
21 hours ago
<body><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{&quot;src&quot;:&quot;https://fizz-download.playnccdn.com/lg/file/journey/download/19222af70d1-9fef94ea-dd91-4773-bc72-0dce62505f6f&quot;,&quot;width&quot;:null,&quot;height&quot;:null}" data-contents-type="image"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/journey/download/19222af70d1-9fef94ea-dd91-4773-bc72-0dce62505f6f" alt="JourneyofMonarch_EN_상하단배너_공지사항.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><strong>Journey to the mainland of your dreams</strong></div><div data-contents-type="text">Hello, this is Journey of Monarch.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">The issue of purchased product not being delivered has been fixed.</div><div data-contents-type="text">&#xa0;</div><div data-contents-type="text">If you were unable to receive your purchased product, please reconnect to the game or re enter the Shop and check your storage.</div><div data-contents-type="text">If you are still unable to see the purchased product, please send us your inquiry via customer support.</div><div data-contents-type="text">&#xa0;</div><div data-contents-type="text">We sincerely apologize any inconvenience caused.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><hr data-page-break="true" contenteditable="false"><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">We are currently checking an issue where purchased items are not being delivered properly in certain environments.</div><div data-contents-type="text">If you have not received your purchased items in your storage, please submit an inquiry via <a href="https://help.plaync.com/qna/ticket?service=nlw" target="_blank">[SUPPORT] - [Contact Us]</a>.</div><div data-contents-type="text">We will do our best to fix the issue as soon as possible.</div><div data-contents-type="text">We sincerely apologize for any inconvenience this may cause during gameplay.</div><div data-contents-type="text">Thank you.</div><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{&quot;src&quot;:&quot;https://fizz-download.playnccdn.com/lg/file/journey/download/19222b0446d-48feae4e-d45f-47dd-8eda-cd44049fb691&quot;,&quot;width&quot;:null,&quot;height&quot;:null}" data-contents-type="image"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/journey/download/19222b0446d-48feae4e-d45f-47dd-8eda-cd44049fb691" alt="JourneyofMonarch_공통_상하단배너_BI.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div></body>
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