Launch FAQ

Launch FAQ
AION2 Official
an hour ago
<div data-contents-type="text"><span style="color: var(--glyphs200);"><div class="fr-image" contenteditable="false" data-contents-json="{&quot;src&quot;:&quot;https://fizz-download.playnccdn.com/lg/file/AION/download/1a0dfb2976c-406820ba-48c1-433e-a181-ddf618f2b8b1&quot;,&quot;width&quot;:null,&quot;height&quot;:null}" data-contents-type="image"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/AION/download/1a0dfb2976c-406820ba-48c1-433e-a181-ddf618f2b8b1" alt="announcements_EN.jpg" class="fe-image"></div></div></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">&nbsp;</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>How do I link my Twitch Account to my AION 2 Account?</strong></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">Twitch Drops rewards are delivered to the account that your Twitch account is linked to. If you previously linked a different NC account, the reward will be delivered to that NC account rather than your Steam account.</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">Before claiming AION 2 Twitch Drops, you must first make sure your Twitch account is correctly linked. Check your account linking status by logging into the </span><a href="https://aion2.plaync.com/en-us/index?redirect=false" title="official NC website" target="_blank"><span style="color: var(--glyphs200);">official NC website</span></a><span style="color: var(--glyphs200);"> and going to My Page &gt; Manage Login.</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">&nbsp;</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>Is AION 2 subscription based?</strong></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">AION 2 is free to play with an optional monthly membership.</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>What is the monetization of AION 2?</strong></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">AION 2 offers optional paid cosmetic items, a Battle Pass and a membership to access player-driven economy &amp; currency exchanges. You can check out how the monetization for AION 2 Global looks in detail </span><a href="https://aion2.plaync.com/en-us/board/notice/view?articleId=6a4d7d47a729ca5877f5e1ef&amp;redirect=false"><span style="color: var(--glyphs200);">here</span></a><span style="color: var(--glyphs200);">.</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>Can I play this game even if I have no one to play with?</strong></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">Yes, AION 2 can be played solo or with friends!</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>Are there any differences between the Steam and Purple versions?</strong></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">No, the in-game content is the same for both Steam and Purple users.&nbsp;</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>Will any progress from the TW or KR version of the game carry over?</strong></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">No, any progress between the TW/KR and global version will not carry over.&nbsp;</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>Do I need to link my Purple and Steam accounts?</strong></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">No, you can play on Steam without linking to a Purple account. However, if you want to access the same character and progress on both platforms, you'll need to link your accounts.&nbsp;</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>What languages are available in the global version of the game?</strong></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">AION 2 supports the following languages.&nbsp;&nbsp;</span></div><ul><li><div data-contents-type="text"><span style="color: var(--glyphs200);">VO: English, Japanese, Korean.&nbsp;&nbsp;</span></div></li></ul><ul><li><div data-contents-type="text"><span style="color: var(--glyphs200);">UI &amp; Subtitles: English, French, German, Spanish (Spain), Portuguese (Brazil), Russian, Japanese, and Korean.&nbsp;</span></div></li></ul><div data-contents-type="text"><span style="color: var(--glyphs200);">​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>How do I change the language of the game?</strong></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">Once you're in the game, click the gear icon in the top right corner to open Settings, then select the language tab and choose your preferred language from the list.&nbsp;</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>What regions will be available for the global service?</strong></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">We have confirmed server locations in North America, South America, Europe, and Japan.&nbsp;</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>Will AION 2 be on mobile?</strong></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">The global version will be available on Steam and PURPLE.&nbsp;&nbsp;&nbsp;</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>Will there be controller support?</strong>​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">While AION 2 is playable with a controller, it is not officially supported.&nbsp;</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>Are Steam and Purple players on the same servers?</strong></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">Yes, Steam and Purple players will be sharing the same servers.&nbsp;</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>Will there be Linux or Steam Deck support?</strong>​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">While AION 2 may be playable on other platforms or devices, at this time we will only be providing official support for Steam and PURPLE on Windows PC.&nbsp;</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>Does AION 2 have an official Discord?</strong></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">Yes, you can join the discussion on our official Discord </span><a href="https://discord.gg/aion2official"><span style="color: var(--glyphs200);">here</span></a><span style="color: var(--glyphs200);">.&nbsp;</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">​</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><strong>How do I contact customer support if I run into an issue?</strong></span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">You can reach out to our Customer Support via&nbsp;</span><a href="https://help.plaync.com/"><span style="color: var(--glyphs200);">https://help.plaync.com/</span></a></div><div data-contents-type="text"><span style="color: var(--glyphs200);">If you encounter a bug, please join our </span><a href="https://discord.gg/aion2official" title="Discord" target="_blank"><span style="color: var(--glyphs200);">Discord</span></a><span style="color: var(--glyphs200);"> and post the situation in the bug-reports channel!</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);">&nbsp;</span></div><div data-contents-type="text"><span style="color: var(--glyphs200);"><div class="fr-image" contenteditable="false" 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