<body><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/AION/download/1a11c79dc23-82e6b116-4e5a-4afc-89b1-b5e204cfb535","width":null,"height":null}" data-contents-type="image"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/AION/download/1a11c79dc23-82e6b116-4e5a-4afc-89b1-b5e204cfb535" alt="announcements_EN.jpg" class="fe-image"></div></div></div><div data-contents-type="text"> </div><div data-contents-type="text">Your Saga Takes Flight</div><div data-contents-type="text">Hello, Daevas! This is AION 2.</div><div data-contents-type="text"></div><div data-contents-type="text">We've put together a detailed Q&A to answer your questions about the Server Transfer</div><div data-contents-type="text">scheduled to begin after the regular maintenance on Tuesday, October 13 (PDT) / Wednesday, October 14, 2026 (CEST).</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>■ Server Transfer Period and Application Times by Region</strong></div><ul><li><div data-contents-type="text" style="text-align: justify;">Early Access Server Transfer Period: After the regular maintenance on Tuesday, October 13 (PDT) / Wednesday, October 14, 2026 (CEST), to before the regular maintenance on Tuesday, October 20 (PDT) / Wednesday, October 21, 2026 (CEST)</div></li><li><div data-contents-type="text" style="text-align: justify;">Launch Server Transfer Period: After the regular maintenance on Tuesday, October 20 (PDT) /Wednesday, October 21, 2026 (CEST), to before the regular maintenance on Tuesday, October 27 (PDT) /Wednesday, October 28, 2026 (CET)</div></li><li><div data-contents-type="text">Server Transfer Availability: Server Transfers are available during the following times, depending on your region.</div></li></ul><div data-contents-type="text">[Server Transfer Schedule by Region]</div><ul><li><div data-contents-type="text">North America East Region: Daily during the Server Transfer period, from 09:00 to 13:00, 15:00 to 19:00 PDT / 18:00 to 22:00, the next day 00:00 to 04:00 CEST/CET</div></li><li><div data-contents-type="text">North America West Region: Daily during the Server Transfer period, from 09:00 to 13:00, 15:00 to 19:00 PDT / 18:00 to 22:00, the next day 00:00 to 04:00 CEST/CET </div></li><li><div data-contents-type="text">Europe Region: Daily during the Server Transfer period, from 03:00 to 07:00, 09:00 to 13:00 PDT / 12:00 to 16:00, 18:00 to 22:00 CEST/CET</div></li><li><div data-contents-type="text">South America Region: Daily during the Server Transfer period, from 09:00 to 13:00, 15:00 to 19:00 PDT / 18:00 to 22:00, the next day 00:00 to 04:00 CEST </div></li><li><div data-contents-type="text">Asia Region: Daily during the Server Transfer period, from 20:00 to the next day 00:00, 02:00 to 06:00 PDT / 05:00 to 09:00, 11:00 to 15:00 CEST/CET</div></li></ul><div data-contents-type="text"></div><div data-contents-type="text">※ Transfer will not be possible if the departure server has reached its transfer capacity limit or if the destination server has reached its transfer capacity limit.</div><div data-contents-type="text">※ If you select a server that cannot be transferred to in the server transfer request UI, a notification message will appear.</div><div data-contents-type="text">※ For details about Server Transfer products, please refer to the following notice: <a href="https://aion2.plaync.com/en-us/board/notice/view?articleId=50000673" title="[Server Transfer Product Information]" target="_blank">[Server Transfer Product Information]</a></div><div data-contents-type="text"></div><div data-contents-type="text"><strong>■ Server Transfer Q&A</strong></div><div data-contents-type="text"><strong>Q. I meet all the requirements for Server Transfer, but when I select [Shop] → [Server Transfer], it says that Server Transfer is unavailable.</strong></div><div data-contents-type="text">A. Server Transfer is unavailable if it is outside the designated application hours or if applications for transfers from your current server have closed.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. I expanded my character slots on my current server. Will the expanded slots carry over when I transfer servers?</strong></div><div data-contents-type="text">A. Expanded character slots will remain on your current server. When you transfer, you will use the number of character slots available on the destination server.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. Can I transfer to a server where I already have a character?</strong></div><div data-contents-type="text">A. Yes. However, the destination server must have enough available character slots for the number of characters you are transferring. If the number of characters you wish to transfer exceeds the number of available slots on the destination server, you can pay an additional fee to expand your character slots when applying for the Server Transfer. If you select more characters than the maximum number of slots that can be expanded, you will not be able to proceed with the Server Transfer.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. If I already have a character on the destination server, can I still transfer there even if the server's transfer-in/transfer-out limits have been reached?</strong></div><div data-contents-type="text">A. The transfer-in and transfer-out limits apply regardless of whether you already have a character on the destination server. Server Transfer will be unavailable if transfers out of your current server or transfers into your destination server have reached their respective limits.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to the name of a character transferred to another server?</strong></div><div data-contents-type="text">- Regardless of whether the character name is already taken on the destination server, your character name will be changed to "@TemporaryName." You can set a new character name when you first log in to the character after the server transfer is complete. If the same character name already exists on the destination server, you will not be able to use your previous character name.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to my Friends and Blocked lists?</strong></div><div data-contents-type="text">A. Your Friends and Blocked lists will be retained after the Server Transfer. Your character name will also be updated to your newly set name in your friends' lists.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. Will the items stored in my Character Storage be transferred as well?</strong></div><div data-contents-type="text">A. Your Character Storage and all items stored in it will be transferred along with your character. Any additional Character Storage slots you have purchased will also carry over.</div><div data-contents-type="text"></div><div data-contents-type="text">Q. Will the items stored in my Server Storage be transferred as well?</div><div data-contents-type="text">A. Items stored in the Server Storage will not be transferred. If you wish to transfer any of these items, please move them to the transferring character's inventory or Character Storage before the Server Transfer. The number of expanded Server Storage slots applied to the destination server will be based on whichever is higher between your current server and destination server.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. Will all the Kina my character has be transferred as well?</strong></div><div data-contents-type="text">A. All Kina stored in the transferring character's inventory and Character Storage will be transferred along with the character.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to my Quna and Mileage?</strong></div><div data-contents-type="text">A. All Quna and Mileage you have on your current server will be transferred in full and added to the amounts you already have on the destination server.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. Will the Skins saved in Customization be reset?</strong></div><div data-contents-type="text">A. All Skins saved in My Appearances and your Download Library will be transferred along with your character.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to the styles I have registered in the Style Shop?</strong></div><div data-contents-type="text">A. Styles registered in the Style Shop will remain available for download, application, and settlement after the Server Transfer. However, the creator's name and server name will not be updated and will continue to display the character name and server name used when the style was created.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. Can I continue using the Membership I purchased after the Server Transfer?</strong></div><div data-contents-type="text">A. Your Membership will be transferred to the destination server and combined with any existing Membership there. It will be removed from your current server after the transfer.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to my purchased Daeva Pass?</strong></div><div data-contents-type="text">A. Your current Daeva Pass and its progress will be transferred as is.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. If I purchase an item from the Shop before transferring servers, what happens to the purchase limit?</strong></div><div data-contents-type="text">A. Purchase counts for character-based limited-purchase items, with some exceptions, will carry over with your character. During the Server Transfer period, Soul Crystals and Instant Clear Tickets (Server), which are normally available from [Wind Breeze Merchants - Special], will not be sold. Instead, the same quantities can be obtained through Substance Morph. Odyle Energy, which is normally subject to a server-wide purchase limit, will be changed to a character-based purchase limit during the Server Transfer period.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. If I purchase an item from a Coin Shop before transferring servers, what happens to the purchase limit?</strong></div><div data-contents-type="text">A. For items with a character-based purchase limit, your accumulated purchase count will carry over as is. For items with a server-based purchase limit, the higher of your accumulated purchase counts on the current and destination servers will apply. For example, if an item has a purchase limit of 5 and your purchase count is 2/5 on your current server and 4/5 on the destination server, your purchase count after the Server Transfer will be 4/5. Therefore, transferring servers will not increase the number of purchases available to you.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to the Titles I have after the Server Transfer?</strong></div><div data-contents-type="text">A. Character-based Titles will carry over as is, while server-based Titles will be combined with the Titles you already have on the destination server. All Titles from your current server will be removed.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to my completed Achievements?</strong></div><div data-contents-type="text">A. Character-based Achievements will carry over as is, while server-based Achievements will be updated based on whichever has higher progress between your current server and destination server.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to the Skins I own in my Closet?</strong></div><div data-contents-type="text">A. All Skins you own will be transferred and added to the Skins you already have on the destination server. All Skins on your current server will be removed.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to my Pet and Genus Insight?</strong></div><div data-contents-type="text">A. All Pets and Genus Crystals you own will be transferred and combined with those on the destination server, and all Pets and Genus Crystals on your current server will be removed. For Genus Insight, you can choose to apply the progress from either your current server or the destination server. If you already have a character on the destination server, you can choose which Genus Insight progress to apply to your character after the Server Transfer. Regardless of your choice, the Genus Insight progress on your current server will be reset.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. Will Special Pets and Skins also be transferred?</strong></div><div data-contents-type="text" style="text-align: justify;"><span style="">A. In general, all Special Pets and Skins purchased from the Shop will transfer. However, if you already own the same Special Pet on the destination server, you will keep the Pet only on the destination server and receive a Pet Reward Ticket. If you own duplicates of a non-customizable decorative Skin, you will receive a Skin (Single) Reward Ticket that can be used in the Shop. If you already own the same Pet or non-customizable Skin purchased from the Pass Shop on the destination server, you will receive a refund in Pass Coins.</span></div><div data-contents-type="text" style="text-align: justify;"><span style="">※ If you have a Pet Reward Ticket, you can request a refund through Customer Support for Pets purchased on your origin server. The ticket is valid until the regular maintenance on Tuesday, November 24 (PST) / Wednesday, November 25 (CEST). Refunds will not be available after the ticket expires.</span></div><div data-contents-type="text" style="text-align: justify;"><span style="">※ You can use the Skin (Single) Reward Ticket to purchase the "300 Quna" item from the Shop. The ticket is valid until the regular maintenance on Tuesday, November 24 (PST) / Wednesday, November 25 (CEST), and cannot be used after it expires.</span></div><div data-contents-type="text"><strong></strong></div><div data-contents-type="text"><strong>Q. If I transfer only some of my characters, can the characters remaining on my current server still use the same Pets and Skins?</strong></div><div data-contents-type="text">A. Pets and Skins will be transferred along with your characters and added to those on the destination server. As a result, all Pets and Skins on your current server will be removed and can no longer be equipped by the characters remaining there.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to the Wings I have collected?</strong></div><div data-contents-type="text">A. Your collected Wings will be transferred along with your character.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to the items in the Pantheon?</strong></div><div data-contents-type="text">A. Your Pantheon data will be transferred along with your character.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to the Arcana I own?</strong></div><div data-contents-type="text">A. Your Arcana will be transferred along with your character.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. Will my Monolith and collected Empyrean Trace be transferred?</strong></div><div data-contents-type="text">A. Your Monolith and collected Empyrean Traces will be transferred as is. You will also be able to continue using Sync Empyrean Traces after the Server Transfer.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to the Season Rank Points I've accumulated so far?</strong></div><div data-contents-type="text">A. Your Season Rank Points for Transcendence, Nightmare, Ascension Trial, Abyss, and Arena will be transferred to the destination server along with your character and removed from your current server.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to the Season Missions I've completed?</strong></div><div data-contents-type="text">A. Your completed Season Missions and reward claim history will be transferred along with your character.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to my ongoing Supply Requests?</strong></div><div data-contents-type="text">A. Your Supply Request completion and reward claim history, as well as any ongoing requests, will be transferred along with your character.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. Will my remaining Cube Reward claim counts for content such as Expeditions and Transcendence be reset?</strong></div><div data-contents-type="text">A. All dungeon reward information, including remaining Cube Reward claim counts and the number of attempts remaining until guaranteed rewards, will be transferred along with your character.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. Can I use my remaining Abyss Usage Time after the Server Transfer?</strong></div><div data-contents-type="text">A. All character-specific content usage information, including Abyss time, Spacetime Rift time, and Abyss Corridor usage, will be transferred along with your character. This includes information related to the number of rewards available for each content.</div><div data-contents-type="text">※ If the Abyss Corridor has not been captured on the destination server, you will not be able to access it.</div><div data-contents-type="text"></div><div data-contents-type="text"><strong>Q. What happens to server-wide content and progression?</strong></div><div data-contents-type="text">A. Server-wide reward progress for content such as Daily Dungeons, Shugo Festival, and Dimensional Invasion will be transferred to the destination server along with the Server Transfer. The reward progress on your current server will also remain unchanged.</div><div data-contents-type="text"></div><div data-contents-type="text"></div><div data-contents-type="text">Thank you.</div><div data-contents-type="text"> </div><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/AION/download/1a11c7a2dd4-04ae05ef-b6f8-4840-8ad8-31558e5f2b67","width":null,"height":null}" data-contents-type="image"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/AION/download/1a11c7a2dd4-04ae05ef-b6f8-4840-8ad8-31558e5f2b67" alt="Bottom banner.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div></body>