Account Restrictions: Operation Policy Violations and Temporary Security Locks
<body><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/AION/download/1a0f7b48ab4-9fc6c80c-ab0e-4c8d-8884-b412f061d5f9","width":null,"height":null}" data-contents-type="image"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/AION/download/1a0f7b48ab4-9fc6c80c-ab0e-4c8d-8884-b412f061d5f9" alt="announcements_EN.jpg" class="fe-image"></div></div></div><div data-contents-type="text" style="text-align: start;"> </div><div data-contents-type="text">Greetings, Daevas, </div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">To keep AION 2 fair for everyone, we continuously monitor in-game activity and the overall service environment. Following a thorough review, we have restricted a number of accounts found to be in violation of our Operation Policy. </div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong>Specifically, today we took action against:</strong> </div><div data-contents-type="text">- Botting and gold farming: use of macros, bots or other unauthorized programs, and organized play patterns consistent with gold farming or real-money trading (RMT). </div><div data-contents-type="text">- Economy abuse: Abnormal trading patterns that disrupt the game economy. </div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">Restrictions are only applied after review, in line with the Operation Policy. Normal play, including long grinding sessions, is not affected. </div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong>Temporary security locks</strong>  Separately from the above, a small number of accounts have been temporarily locked as a precaution. This happens when we detect access from a device or connection that poses a potential security risk to the account, such as a possible account compromise. A security lock is not a penalty: it protects your account and your items until the situation can be verified. If this applies to you, contact Customer Support to restore access. </div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong>[Restriction Details]</strong> </div><div data-contents-type="text">■ Date and time: October 10 (Sat), 23:00 PDT / October 11 (Sun), 08:00 CEST </div><div data-contents-type="text">■ Accounts restricted: [4,996] </div><div data-contents-type="text">■ Reason: Operation Policy > Sanctions Table > Gold Farming / Bot Operations, Use of Unauthorized Programs, Real-Money Trading (RMT) </div><div data-contents-type="text">View the AION 2 Operation Policy: <a href="https://www.plaync.com/policy/operation/aion2global">https://www.plaync.com/policy/operation/aion2global</a></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">If your account was restricted or locked and you believe this was done in error, please submit a ticket through Customer Support as soon as possible: <a href="https://help.plaync.com/faq/aion2global">https://help.plaync.com/faq/aion2global</a>. Every request is reviewed individually. </div><div data-contents-type="text"> </div><div data-contents-type="text">We will keep working to make sure all Daevas can play in a fair and secure environment. </div><div data-contents-type="text"> </div><div data-contents-type="text">Thank you,  The AION 2 Team </div><div data-contents-type="text" style="text-align: start;"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text" style="text-align: start;"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/AION/download/1a0f7b49ad6-e49a7dc9-efed-4d9d-be11-4a6cfa3df385","width":null,"height":null}" data-contents-type="image"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/AION/download/1a0f7b49ad6-e49a7dc9-efed-4d9d-be11-4a6cfa3df385" alt="Bottom banner.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div></body>