<body><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/AION/download/1a13cd8d4cc-1495df0b-dde0-4c3d-9edf-cc614d49d123","width":null,"height":null}" data-contents-type="image"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/AION/download/1a13cd8d4cc-1495df0b-dde0-4c3d-9edf-cc614d49d123" alt="announcements_EN.jpg" class="fe-image"></div></div></div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><strong>Two Skies, One Glory</strong></div><div data-contents-type="text">Greetings, Daevas! </div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text">Some Steam payments failed to process correctly, resulting in purchases not being delivered or preventing players from making additional purchases.</div><div data-contents-type="text">We would like to inform you that all necessary actions to resolve the affected payments were completed on Wednesday, October 14, at 10:00.</div><div data-contents-type="text"> </div><div data-contents-type="text"><strong>■ Issue Period</strong></div><div data-contents-type="text">October 6, 2026 (Tue.) – October 12, 2026 (Mon.)</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"> <strong>■ Issue Details and Resolution</strong></div><div data-contents-type="text"><strong>① Issue where purchased items were not delivered after payment was completed</strong></div><div data-contents-type="text">An issue occurred where purchased items were not delivered even after the Steam payment was completed. </div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"> [Resolution] The missing items have now been delivered for all affected payments.</div><div data-contents-type="text"><strong> </strong></div><div data-contents-type="text"><strong>② Issue where players were unable to make another purchase despite the previous payment not being completed</strong></div><div data-contents-type="text">An issue occurred where the purchase limit was used up despite the Steam payment not being completed, preventing players from making another purchase.</div><div data-contents-type="text"> </div><div data-contents-type="text">[Resolution] <br>The purchase limits for the affected payments have been restored to their original values. <br> We sincerely apologize for the inconvenience and concern caused by the delay in resolving these issues. <br> We will continue working to provide a stable and reliable service. <br><br> Thank you for your continued support of AION 2.</div><div data-contents-type="text"><br class="ProseMirror-trailingBreak"></div><div data-contents-type="text"><div class="fr-image" contenteditable="false" data-contents-json="{"src":"https://fizz-download.playnccdn.com/lg/file/AION/download/1a13cd9117f-fa9013e6-8199-47e0-898e-7c1387bbc929","width":null,"height":null}" data-contents-type="image"><div class="fe-image-inner"><img src="https://fizz-download.playnccdn.com/lg/file/AION/download/1a13cd9117f-fa9013e6-8199-47e0-898e-7c1387bbc929" alt="Bottom banner.jpg" class="fe-image"></div></div></div></body>